Maintaining a high level of trust between a community and its police department is a vital component to effective law enforcement.
Employees of The City of Peekskill Police Department must be aware of the rights of all people, and retain the ability to use their best judgment while enforcing the law in a manner that is fair and impartial, without fear of reprisal or undue criticism.
It is therefore the policy of the City of Peekskill Police Department to accept any and all personnel complaints from citizens that are lodged at our Police Headquarters main desk. In addition, we will also accept complaints via U.S. Mail or email. All complaints that are received will be given the proper attention and thoroughly investigated.
The purpose of the personnel complaint process is to provide for a proper and effective investigation of all complaints, resulting in corrective actions when appropriate. It is not to demoralize employees of the department in the performance of their duties as the process will also allow for the protection from and support against unjust allegations.
Furthermore, the purpose of this process is to ensure that the integrity of the police department is upheld by a prompt and thorough investigation of actual or alleged misconduct.
The following answers are provided to commonly asked questions regarding the complaint process:
- Do I have to file a formal complaint to express dissatisfaction?
No, in fact most complaints are based on simple misunderstandings that can often be resolved by informally meeting or speaking with a supervisor who can explain the basis for an action or inaction.
- Who should I talk to first?
It is best to contact an employee's direct supervisor if the complaint is based upon his or her personal conduct or is regarding procedures or service. A supervisor is always on duty.
- Am I required to write out my complaint?
No, simple complaints can be made in person or via telephone.
- Do I have to appear in person to make a complaint?
No, written complaints can be made via U.S. Mail or email. A link to an official complaint form can be found below. A completed version can either be sent via U.S. Mail or email to the Chief of Police.
- Will there be any repercussion or retribution for making a complaint?
In short, a person making a legitimate and truthful complaint in good faith should not fear any action being taken against them. However, anyone who knowingly lies or makes a false statement in bad faith may be subject to prosecution.
- Who will investigate my complaint?
Either the Chief of Police or a supervisor assigned by the Chief will be responsible for investigating your complaint.
- How long will the investigation?
We will work to complete the investigation as expeditiously as possible.
- Will I be advised of the outcome?
Yes, our policy is to notify the complainant of the results of the investigation either in writing, in person, or via telephone.
Individuals wishing to file a formal written complaint may do so by picking up a personnel complaint form at the Peekskill Police Department or electronically.